Bureaucracy

None for the price of two

We appear to have a Government in paralysis, two leaders - neither of whom are in control - a lame duck and an impending coronation of a new PM after an election pledge by Blair to serve a full term. The latest piece of ego building by Gordon Brown is his army of 11 special advisers and personal aides (despite the ministerial code explicitly saying "Cabinet Ministers may each appoint up to two special advisers."). Apparently they are there to help him formulate policy. All at the bargain price of £1m per year.

How to choose the right course of action

Anyone (other than the specialists who get paid to produce them, or pressure groups and politicians who use them to justify intervention in favour of their special interests) who has looked with a critical eye at the Cost-Benefit Analyses, Regulatory Impact Assessments, Environmental Impact Assessments, etc. that accompany voluminously any piece of consultation, legislation or regulation nowadays will know that they are incomprehensible, pseudo-scientific claptrap claiming to predict the unpredictable and usually in practice justifying the unjustifiable.

But surely, the counter-argument goes, it would be irresponsible of the government to proceed without trying its best to assess what might be the results of the policy it is considering. However inaccurate such assessments might be, they are better than no assessment.

I am currently reading The Foundations of Morality by Henry Hazlitt, author of the seminal Economics in One Lesson and, though not widely acknowledged by academia, one of the great thinkers of the twentieth century. I, like Hazlitt and his great mentor Ludwig von Mises, subscribe to the rule-utilitarian approach to moral philosophy. Whilst reading Hazlitt's book, it is becoming more apparent to me what a close connection exists between the alternative moral philosophies and the alternative methods (such as the above bureaucratic approach) by which legislation can be shaped and justified. In Jeremy Bentham's words (that strongly influenced Hazlitt's book), "Legislation is a circle with the same center as moral philosophy, but its circumference is smaller."

For those who believe in a god or gods, the question of morality is an easy one - right and wrong is simply what is specified in the texts. But with the weakening of the moral authority of the church that accompanied the Enlightenment, there was a need for an alternative basis for morality - a method for determining what is right and wrong without dependence on the word of a higher being. The solution developed by a series of great philosophers (most famously David Hume, Jeremy Bentham, and John Stuart Mill) became known by Mill's term: Utilitarianism. In the words of Bentham (with whom the concept is most closely associated): "Morality is the art of maximizing happiness: it gives the code of laws by which that conduct is suggested whose result will, the whole of human existence being taken into account, leave the greatest quantity of felicity."

The above quote, from the posthumous compilation Deontology, expresses a view that is characterised nowadays as rule-utilitarianism. In his earlier works, Bentham had appeared to promote an alternative form, known as act-utilitarianism: "that principle which approves or disapproves of every action whatsoever, according to the tendency which it appears to have to augment or diminish the happiness of the party whose interest is in question....I say of every action whatsoever; and therefore not only of every action of a private individual, but of every measure of government" (from his An Introduction to the Principles of Morals and Legislation). The difference is that act-utilitarianism attempts to judge the impact on total happiness of every action, whereas rule-utilitarianism specifies that the morality of actions should be judged by their conformance with general rules, whose merits have been calculated to promote the maximum happiness if followed by everyone.

Our politicians and civil servants certainly seem, in recent years, to have taken seriously Bentham's instructions to consider, for "every measure of government" the utility of the measures under consideration to "the party whose interest is in question", i.e. "if that party be the community in general, then the happiness of the community". And very worthy it sounds too. But there are problems with this approach, sufficiently intractable that few people would now promote pure act-utilitarianism as a sensible basis for action.

1. What is the measure of the happiness of the community? Happiness is experienced only by individuals, so the happiness of the community must be the sum of happiness of the members of the community. To calculate that sum requires an effective method of hedonistic (or felicific) calculus, which has escaped Bentham and his successors. If an action makes me happier and you less happy, how are we to decide whether the total change in happiness is positive or negative? We cannot even say that the change is positive if it increases the happiness of more people than it decreases. Murray Rothbard (emphatically not a utilitarian) gives the example of 99% of the population deciding to enslave the other 1%. This is the illusion underlying the King of Bhutan's Gross National Happiness index, and David Cameron's replacement of GDP with GWB (General Well-Being) as the guide to public policy. It tends towards governance in the interests of the majority, which can be a very dangerous thing.

2. Even if it were possible to calculate the impact of each action on the combined happiness of all those affected, one cannot live life this way. I should not decide whether to stop at a red light by trying to weigh the time-saving benefit of proceeding against the possible impacts of doing so. We have neither the time nor the ability to weigh all the impacts on all the people who may be affected by all the decisions we take. In most cases, we have to act according to general rules that, if followed, should lead to a good outcome in most instances. In other words, we are all rule-utilitarians, if only by force of necessity.

We know the importance of general rules for our own actions. But modern government, full of the arrogance of power, believes itself not to be subject to these limitations. No longer do we draw up legislation according to the good judgment of intelligent people, following general rules that can be shown to maximise the welfare of society.

Modern government forgets about general principles and instead tries to weigh the consequences of every piece of legislation and regulation for every party affected by the measure under consideration. That is what CBAs, RIAs and EIAs (not to mention focus groups and polls) are for. It is an impossible task. But while they continue to try, our legislation becomes ever more complex, contradictory, unprincipled and counterproductive.

The first step in improving the quality of our legislation (not to mention saving money on the legions of consultants who prepare these useless pieces of paper) must be to scrap the CBAs and go back to governing and legislating according to principle. This will not only improve the legislation, but also restore the battle of ideas to the centre of political discussion. The debates can return to the question of which principles are best to maximise the welfare of society, not who can best micro-manage the economy. That cannot but help alleviate the public disengagement with the political process.

Bureaucracy fighting crime

Tough on crime. Tough on the causes of crime. Now that is picking a winner. This is what the government should be doing. However, it seems that being tough on crime and its causes has more to do with sitting behind a desk pushing a pen than actually getting out in to towns and cities and actually catching some criminals. According to research, as few as one in three officers are available to respond to 999 calls and tackle crime – particularly at night when the police are most needed to tackle drunken hooligans.

Why do we pay millions of pounds a year in taxes to train up and pay the wages of our police officers when they spend half their shift writing about what they have done that day? It doesn’t take a genius to work out that the police would better tackle crime if they are at the crime scenes or even better out and about stopping crimes taking place in the first place. I do fear, however, that things are unlikely to change and even if they do the government will probably have to set up an “independent” think tank first to tell what we already know – uniformed officers are tough on crime and its causes, not bic biros.

Red tape website

Pat McFadden, the Cabinet Office Minister, is set to announce today (23 January) at IPPR the relaunch of a website for complaints on red tape. The site will allow business and lobby groups to complain about specific regulations. The government will then review the proposals, repealing some laws but if it will reject a suggestion it will explain why it is necessary.

Sounds like a good idea.... but it was tried before and failed due to the lack of interest from businesses. So why bother again? Companies have heard it many times before that the government will listen to them and will ease their red tape burden. But the opposite has happened - rules and regulations have increased significantly since 1997. 

Paperwork over patient care

It is reported today that Government reforms have led to patients being put at unnecessary risk by an over load of paperwork required by their carers. The British Medical Journal describes hospital wards as having "appalling conditions" and blames nurses for spending more time filling out paperwork that spending time on the wards.

All this negates the effects of a successful operation as many patients are catching hospital acquired infections or developing pressure sores.

From red tape to black tape (the Telegraph)

According to the the Telegraph, HMRC has spent £7m on telling staff how to tidy their desks. This is part of a programme called Lean, introduced by consultants Unipart to improve the performance of civil servants more used to dealing with red tape. Some staff have reportedly black tape fixed to their desks to mark where items should be placed....

How can we be convinced the HMRC is fit for purpose if it needs to be told such things at the taxpayers cost?!?

More for the taxman (and less for the rest of us)

The Times reports that tax inspectors are being offered bonuses related to the amount of money collected.

It seems that job satisfaction isn't enough - the respect of your fellow man, the pleasure of a job well done, the happiness brought to your customers. Nor is a decent wage. To do their job properly, they need to be incentivised to collect as much as possible. After all, we don't want tax collectors collecting only what is reasonable, do we? We want them trying to screw every penny they can out of businesses. And recent experience of tax inspectors has shown what a slack job they have been doing - almost throwing money at businesses in their generosity.

DPMO not ODPM

Oliver Heald, the Shadow Constitutional Affairs Secretary, uncovered through a Parliamentary Question (PQ) that John Prescott has spent almost £650 on replacing a sign on his door from the Office of the Deputy Prime Minister (ODPM) by one saying the Deputy Prime Minister's Office (DPMO). Mr Prescott no longer has thousands of staff working for him, but "only" 18 and a budget of £2m a year for his important duties. The DPMO counter-attack was that it cost them £140 to answer Mr Heald's PQ. It cannot be that bad to spend some money on the things they are supposed to do? Instead they are more willing to splash out on those all important signs and business cards.